We reply to every message. For anything about an existing order, please include your order or invoice number.
Legal entity: Haziq Showkat
Trading as: Songswav
Registered address:
Zakura
Srinagar, Jammu and Kashmir 190006
India
Songswav is a brand operated by Haziq Showkat, formerly trading as HAULCART.
| General enquiries & support | [email protected] |
|---|---|
| Refunds, cancellations & billing | [email protected] |
| Legal & privacy | [email protected] |
| Grievance Officer | Haziq Showkat |
| @songswav |
Support hours: [Monday–Saturday, 10:00–18:00 IST]
Response time: within one business day for all enquiries. Refund requests are acknowledged within one business day and resolved within [5] business days. Grievances are acknowledged within 24 hours and resolved within 15 days.
All payments on Songswav are processed securely through Razorpay, our payment gateway. We do not store your card, bank or UPI details on our servers at any time.
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Privacy Policy
Cancellation & Refund Policy
Service Delivery Policy
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