Refund Policy

Last updated: September 2026

Successful listings are non-refundable

Once a payment is confirmed and your song is placed or moved up on the Wavrank, that payment is non-refundable. This is because the placement — visibility at your paid rank — is delivered immediately and cannot be "returned."

Failed or duplicate payments

If money was deducted from your account but your song was not placed (for example, a payment showed as failed on our site but was still deducted by your bank), contact us via the Contact page with your payment ID. We will verify with Razorpay and refund any amount that was deducted without a corresponding listing.

Listings removed for a Rules or Terms violation

If a listing is removed for violating our Rules or Terms (for example, a copyright complaint or illegal content), amounts already paid are not refunded.

How to request a refund

Email us via the Contact page with your payment ID and the email address used at checkout. We aim to respond within 5 business days.